Class Policies
To help ensure you enjoy your cooking class with us, please be reminded of our class policies and guidelines.
All of our classes and events are hands-on cooking classes. We are a social community and teach group cooking where we share ingredients and tools with the participants at our tables. Depending on the class, you may be able to book a shared or a private table.
Kids Classes
Our children’s classes are designed for ages 2 to 17. The age range for each class is noted in the title for that class. Caregiver / Mommy & Me classes include a spot for one caregiver per child in the registration. Family classes are for children and parents to each register and cook along side each other together. Kids-only / drop-off classes, camps and semesters are designed just for children.
Adult Classes
Our adult classes are for ages 18+. Select menus are for ages 21+.
All bookings will receive a confirmation email immediately after booking. Please notify us immediately if you do not receive a confirmation email. Participants are responsible to ensure they receive and read their confirmation email.
Payment
Payment in full is required at the time of registration for public classes and camps. A non-refundable and non-transferrable event deposit is required at the time of booking for private events. Event deposits apply to your date and time booked only; they are not transferable to a new date and/or time. If you’d like to change your event date and/or time, your initial deposit will be retained/forfeited and a new deposit will be required. Your balance due will be charged 5 days prior to your event based on your guaranteed guest count and selections.
We prefer close-toed shoes and long hair pulled back in our Kitchen. We will have aprons for you to wear, so just bring your smiling face and willingness to delve into all things tasty!
If you are coming to a camp or a semester class, bring a water bottle labeled with your first and last name.We allow beer, wine, or bubbly (no liquor) in our adult classes and private events. Glasses and openers are provided!
Select Kitchens (currently in California and Illinois) operate as Bar Kitchens and will have a curated selection of red and white wines and beer available for purchase. Reach out to your local Kitchen if you have any questions.
In our commitment to making our events as safe as they are fun, we continue to follow all state and local guidelines as well as additional safety and sanitation protocols to protect the health of our guests and culinary crew.
Masks are at your discretion. We ask that you please be courteous and respectful of everyone's individual comfort levels, including those who prefer to wear a mask.
Observers & Guests at Public Classes
Observers or non-paid participants are not permitted during public classes, except for caregivers at our mommy & me/caregiver & me classes. Please reach out to your local Kitchen to discuss if you'd like for an aid to accompany a student at a drop-off class.
Drop-off Parties & Chaperone Limit
Chaperones are welcome for private children’s events as needed based on the children’s age. We recommend a drop-off party. If parents would like to stay, we have a limit of one adult per child with the exception of the birthday child's parents and grandparents.
Arrival Policy
Our Kitchen will open 10 minutes prior to begin checking in and welcoming guests. We'll start promptly, so be sure to arrive on-time to ensure that you are able to get the full experience from start to finish!
Late Arrival Policy
If you arrive more than 15 minutes late to your class, you may be denied entry and will not be offered a refund or rescheduling.
Drop-Off Policy
If a minor is attending a drop-off class, please escort your child into the Kitchen each day as you will be required to note who is authorized for pick up at the end of the session. Your child will need a signature from their designated “pick-up person” at the end of each session. If your child is able to leave on their own, we will need written permission which you can do at drop-off.
Pick-up Policy
Pick-up is promptly at the end of our session so please be on time. If you are late for pick-up your child will automatically be enrolled in our late pick-up program which runs until 30-minutes after the session end-time and charged $15.Arrival Policy
Our Kitchen will open 10 minutes prior to your event to allow you and and your guests ample time to check in. We will start promptly to ensure that you are able to get the full experience from start to finish!
Departure Policy
As the booking client, we will rely on you to clearly communicate the event end time to your guests to ensure we are able to clean up promptly. If you stay more than 10 minutes past your event time, you will be charged for an additional 30 minutes. Thank you in advance for your assistance.
If you would like to sit with friends (or siblings that registered separately), please let us know prior to your arrival to ensure that we are able to accommodate your request.
Birthday cakes are free of charge to bring in and can accompany you when you arrive. If you are bringing a cake, we do not have refrigerator or freezer space available.
Need to reschedule your booking?
You can reschedule your booking up to 5 days prior to the start time of your class by clicking the "Change booking" link included below your listed class date and time in your confirmation email. If you are unable to rebook yourself, you've missed your rebooking window. Do your best to make it to class or send a friend in your place, as we do not offer rescheduling within 5 days of the class.
Want to update your booking?
Modification to the selected menu, guest headcount, add-ons and favors are acceptable until 5 days prior to your event. To make a modification, reply to your confirmation email with your request at least 5 days before the start time of your event. After this time, your headcount is a guaranteed attendance and will not be reduced regardless of how many guests attend.
Updated March 2023